Order Form
To Order: Call (02) 8004 1007, Fax (02) 8072 6825 or Email orders@bargainschoolsupplies.com.au order form →

Frequently Asked Questions

Can I order from Bargain School Supplies?

Yes. We are open to the public, and cater to anyone and everyone with a need for affordable children’s craft supplies. Our customers include parents, grandparents, schools, teachers, home-schoolers, hobby crafters, church groups, community groups, preschools, kindergartens, child care centres, family day care operators, corporate clients and promotional companies.

Do you have a minimum order value?

There is no minimum order value, however as our prices are quite low it’s advisable to order a few items to make our $12 flat rate shipping worthwhile. For example, if you were to order just one item for $2, that’s fine, but our $12 flat rate shipping fee will still apply.

Do you have a store front?

No. We are an online and catalogue business only. You must place your order by phone, fax or email.

How do I place an order?

Orders must be made by phone, fax or email, using our order form or your own, as we do not yet have an e-commerce website. All orders must be paid for in full before they are despatched. Click here for full instructions on how to place an order.

What are your payment terms?

All orders must be paid for in full before they are despatched.

What payment methods do you accept?

We accept payment by direct deposit, cheque or money order.

Can I obtain a credit account with you?

We are happy to consider offering credit terms to schools and organisations with a registered ABN/ACN once you have an established purchasing history with us. Please contact us if you would like further information.

What are your terms and conditions?

Click here to read our full terms and conditions. Click here to read our full terms and conditions.

What are your shipping and handling rates?

Shipping is a flat rate of $12 and FREE when you spend $150 or more in a single order. Terms and conditions apply — please visit our Shipping & Handling page for further information.

Can I pick up my order?

No. Your order must be shipped through Australia Post or courier.

What happens once I place an order?

Once you have submitted your order we will send you an order confirmation email to confirm your order, supply payment instructions and provide you with an invoice. Orders are processed as fast as possible, so you should receive your order confirmation email within a few business hours from the time you send it to us, and never longer than 1 business day. Payment must be made within 3 working days, or your order may be cancelled. Once payment is received and cleared, your order will be shipped.

How long will it take to receive my order?

We despatch orders within 24 business hours from the time payment has cleared. Once despatched, your order may take 1–6+ working days to reach you depending on the carrier we use and where you are located. For the most part, we ship orders through Australia Post. Please visit our Shipping & Handling page for delivery estimates by state.

Can I cancel my order?

Yes, but orders can only be cancelled prior to despatch from our premises. If an order has already been shipped, you must then follow our returns procedure which you will find outlined on our Returns Policy page.

I haven’t received my order, what do I do?

Please contact us, providing your order’s tracking number, and we will investigate the matter for you.

Can I return my order?

Yes. You are welcome to return your product/order for a full refund or replacement order subject to certain conditions. Namely, that the goods are returned in their original condition and are of a saleable quality. Please read our Returns Policy for further information and conditions.

How do I return my order?

You must contact us first to obtain authorisation and instructions before returning an order. Please read our Returns Policy for further information and conditions.

What is your privacy policy?

Click here for our privacy policy.

How can I receive new product alerts and special offers?

Click here to subscribe to our email mailing list.

How can I unsubscribe from your marketing correspondence?

Just contact us with your request to unsubscribe and we will remove you from our mailing list immediately.

How can I contact you?

You can contact us by phone between the hours of 9:00am and 5:00pm (Eastern Standard Time), Monday to Friday, not including public holidays, on (02) 8004 1007 or any time by email at info@bargainschoolsupplies.com.au or any time by fax on (02) 8072 6825. If you need to write to us, our postal address is P.O. Box 2262 Hornsby Westfield NSW 1635. Our operating hours are 9:00am–5:00pm (Australian Eastern Standard Time), Monday to Friday, not including public holidays, and we can only process orders and respond to email/fax enquiries during operating hours. Likewise, we can only take phone orders and enquiries during operating hours.